Terms of Service

I. Accounts and Information

  1. Personal Information
    1. Information recorded by Ragnarok: Asgard Legend is Non (Personally Identifiable Information). We store your e-mail address for the purposes of creating a forum account and account recovery, your game account usernames and passwords to log into the game, and characters created under those game accounts.
    2. Actions taken while using our services (both game and website) are logged solely for the purposes of investigating activities that may be in violation of these terms of service and are not sold or distributed in any manner.
    3. Anonymous and aggregate data are logged for the purposes of informational statistics such as overall player counts and times of the day that are most active. This data is pooled together and is not tied to any particular email, account, or character.
    4. All information listed above in I.1a, I.1b, and I.1c, is stored on a secure server in Montreal, Canada and is accessible only by the administration of Ragnarok: Asgard Legend.
    5. Do not give this information out via any medium: game, bulletin, discord, or otherwise. Staff members of Ragnarok: Asgard Legend will never ask you for your password, personal information, or items. If you see this behavior, it is a scam.
  2. Accounts
    1. Each person is permitted only to have one master/bulletin account.
    2. There shall be no attempts to bypass the one master account per person limit by any means.
    3. Sharing of game accounts is permitted, but is under discretion of the user. Administration and staff will not intervene to recover characters, levels, and/or items lost when account sharing is found to have occurred.
      1. Do NOT share your master account with anyone. If you are found connecting to multiple master accounts, it will be assumed that you have multiple master accounts and in violation of our one master account per person policy.
    4. Players are limited to only 1 client within WoE castles, Battlegrounds, Mini-Games, and other areas when necessary. Players will be kicked from the map automatically. Attempts to bypass this rule are not permitted and will result in more severe punishment.
    5. Running multiple clients is allowed, though certain measures have been taken to reduce the usefullness of multi-clienting as well as measures taken to incentivize using only one client. Attempts to circumvent these measures are not permitted and will result in more severe punishment.
    6. Real Money Transactions (RMT) are not permitted on any of Ragnarok: Asgard Legend's services. You may not sell your master account, game account, character, and/or items for real-life money.

II. Cheating, Glitches, and General Abuse

  1. Client Modifications
    1. Modification of the game excutable and related files (such as data.grf) are not permitted to be done by the user for any reason.
    2. Approved modifications will be explicitly listed by the administration and available for download directly from Ragnarok: Asgard Legend if allowed.
    3. Do not trust modifications done to the game's files done by anyone other than the administration. This may put you at risk for viruses, keyloggers, malware, etc. and have the potential to trigger our anti-cheat systems resulting in the blocking of your master account and/or game account.
  2. Third Party Programs
    1. The only third party program permitted to be used alongside Ragnarok: Asgard Legend is AzzyAI or MirAI which controls homunculus AI behavior. This is included in the initial installer needed to play the game and should be downloaded from outside sources at your own risk.
    2. You may not use any program or macro that plays the game for you and/or moves your character. This includes but is not limited to controlling mouse movements or keystokes that accomplish this.
    3. Some keyboards and mice come with built-in macro functionality. These are permitted as long as they are not used to circumvent term II.2a and do not control character movement.
    4. You may not use any packet sending programs such as WPE/RPE or programs that automatically use potions or heal the character.
    5. As a general rule, do not use third party programs (except AzzyAI) as they may result in blocking of your accounts without warning.
  3. General Abuse
    1. Do not abuse any bugs or glitches you find. Report it on discord publicly in the #bug-reports channel or direclty to a staff member. If something seems "too good to be true" it likely is. Not reporting a bug is considered exploiting and will result in punishment.
    2. If you have suspicions about another player it must be reported via a direct message to the administration or staff. Do not publicize your report.

III. Monsters and Items

  1. Monsters
    1. Killstealing is not permitted. If a player is being targeted and/or attacked by another monster, it is considered under their ownership.
    2. Once a monster stops targetting and/or attacking you, you do not have ownership. This includes, but is not limited to, leaving the monster to resupply, walking back and forth through a portal, or being dead next to the monster. There are very few circumstances that are an exception to this rule such as causing the "stun status" on a monster. Use your best discretion and be courteous to other players.
    3. Mini-boss monsters are not free-for-all. Terms III.1a and III.1b still apply.
    4. MvP monsters are free-for-all and ownership rules do not apply. You and/or your party are allowed to compete for an MvP.
      1. If the MvP has an instanced version available, anything goes, and all forms of competition are allowed.
        1. Competition cannot violate other sections of the Terms of Service (e.x. verbal harassment, spamming requests, mob dropping, etc.)
      2. If the MvP does not have an instanced version, anything that hinders another player's ability to fight the MvP is not allowed. A few examples of violations of this rule are listed below:
        1. Deliberately preventing another player from doing damage by using skills such as safety wall, pneuma, land protector, etc. on or near the MvP. However, you are allowed to protect yourself or prevent the MvP from protecting itself with these skills.
        2. Preventing another player from fighting the MvP by forcing it to teleport.
        3. Making the MvP more difficult to fight by buffing it or healing it or it's summons.
        4. Preventing another player from fighting the MvP by blocking their movement with ice wall.
        5. ...and much more. This is not an exhaustive list.
    5. Do not drop monsters or open dead branches on any character and/or party, AFK or not, with intent to harass or remove them from the map. Opening dead branches on maps that allow it is acceptible as long as it is not done directly on top of another player and/or party.
    6. If a dead branched monster attacks you, you are allowed to attack it, though intruding on a dead branch party is considered inappropriate and may be deemed as harassment.
    7. Do not leave half-killed monsters or otherwise already damaged monsters on the map with the intent of letting another player finish the kill.
  2. Items
    1. Items dropped by a monster are automatically considered owned by the player that did the most damage to the monster. Although there is a grace period of ten seconds of ownership, it is considered item stealing to intentionally wait for this timer to expire while the original owner is still nearby.
    2. Players are not permitted to block another player from picking up items owned by the other player. This includes, but is not limited to, casting Ice Wall around another player to block them from picking up monster loot.
    3. Loot left on the ground by a player not intending on picking it up is okay to take if considerable time has passed.
    4. Each guild is responsible for it's own guild storage. A password may be placed on guild storage, but staff members will not intervene if guild storage items are missing.

IV. Miscellaneous

  1. Common Courtesy
    1. In general, common sense and courtesy should be applied. Be mindful of yourself and other players.
    2. Attacking, flaming, or harassing other players via chat, skill usage, mob dropping, etc. is not permitted on any service offered by Ragnarok: Asgard Legend. This includes, but is not limited to, in-game, bulletin, discord, and personal messages in the above.
      1. Circumventing any punishment, by any means, will result in a more severe punishment.
      2. If you feel as though you were wrongly punished, do NOT circumvent the punishment or continue to discuss the punishment in-game. You may either post your issue in the #support channel of discord or directly message an admin or staff member with your issue.
    3. Casual swearing is allowed as long as it is not intended to harass or insult another player.
    4. Use of racial slurs or other derogatory, race-related statements or chat is not allowed.
    5. Using a blank guild emblem while participating in WoE in not permitted.
    6. Do not attempt to scam players by any means. This is against policy whether a scam was successful or otherwise. Vending shops that have an misleading shop name are not considered scams. Be aware of what you are purchasing from another player in-game.
    7. Players may not create offensive names in their character name, shop name, pet name, etc. Names deemed offsensive will be changed without notice.
  2. Chat Channels and Towns
    1. Use the proper chat channel for your message. If you wish to not participate in a particular channel, you are allowed to leave it via settings in the "!settings" command.
    2. Regarding the #main channel (in-game) and its linked #discussion channel.
      1. English is to be used when using these channels.
      2. Chat should be general in nature and if a more specific channel for your discussion or chat exists, that channel should be used instead. Examples include, but are not limited to, trading, support questions, woe discussion, and looking for parties.
      3. Light, casual swearing is allowed as per IV.1.c but continued swearing, any trash-talking, or otherwise inappropriate and inciteful behavior is not allowed.
      4. Note that due to the linked nature of #main in-game and #discussion on discord, violations of these tules will be taken more seriously as these avenues of chat are the first things seen by newcomers.
    3. Creating vending or buying stores with prices set for the sole purpose of saving your location is frowned upon and may result in your shop being kicked.
    4. Spamming any messages repeteadly in a chat channel or town is not permitted. This may result in a mute without warning.
    5. Spamming skills in town with intent to create an abundance of noise or lag for other players is not permitted.
  3. Player Moderators
    1. These players function exactly the same as normal players but with the ability to moderate other players via muting, jailing, and answering reports. They do not have commands to summon monsters, create items, or any command that can be abused whatsoever.
    2. All commands used by these players are logged and will be available for viewing in the off-chance a player moderator themselves are in question.
    3. If a player moderator's ethics are in question, message the administrator, Insomnia, directly regarding the issue and do not post the issue publicly.